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Terms Conditions


1.1 Welcome to JashanGuru, a platform designed to connect individuals and entities for all your event needs. These terms and conditions govern your experience as a user, whether you are seeking event services as a customer or providing event-related products and services as a vendor. By accessing and utilizing our platform, you hereby agree to comply with and be bound by these comprehensive Terms and Conditions.


2.1 Customer: A "Customer" refers to individuals or entities who engage with the JashanGuru platform to discover, inquire about, and ultimately book event services for their gatherings, occasions, or events. Whether you're planning a birthday party, wedding, or corporate event, JashanGuru aims to be your go-to destination.

2.2 Vendor: A "Vendor" represents individuals or entities that offer a wide range of event-related products and services. These may include event planners, caterers, photographers, florists, or any other service provider or product supplier involved in the event industry.

2.3 Event: The term "Event" encompasses any and all types of gatherings, occasions, or happenings for which customers may require the services or products of vendors through our platform. From intimate family get-togethers to grand-scale celebrations, JashanGuru serves as the bridge to make your event dreams come true.

2.4 User: The term "User" collectively defines and includes both customers and vendors, signifying the community of individuals actively engaging with and benefiting from the JashanGuru platform.


3.1 Eligibility: To utilize the JashanGuru platform, users must meet specific eligibility requirements. Users must be at least 18 years old or of the legal age required in their respective jurisdiction. By using the platform, you confirm that you meet these eligibility criteria and that you are fully eligible to utilize our services.

3.2 Registration: To access specific features and functions on our platform, users must complete the registration process. During registration, you commit to providing accurate, truthful, and complete information. This is essential for the security and integrity of the JashanGuru community.


4.1 Customers: Customers agree to use the JashanGuru platform for the sole purpose of seeking and booking services for legitimate events. We expect customers to Honor their financial obligations, paying vendors directly as agreed upon. It's essential to use the platform responsibly and ethically, ensuring that the vendors you engage with are compensated fairly for their valuable services.

4.2 Vendors: Vendors commit to providing comprehensive and accurate information about their services. They are expected to deliver services consistent with the descriptions provided and fulfill their obligations to customers professionally. The trust of our customers depends on the quality and reliability of vendor services.

4.3 Prohibited Activities: While using the JashanGuru platform, users must adhere to a strict code of conduct. Engaging in illegal, fraudulent, or harmful activities is strictly prohibited. We are committed to maintaining a safe and secure environment for all users.


5.1 Booking and Payments: Customers can seamlessly book vendor services through the JashanGuru platform. However, it is essential to understand that payments are processed directly between the customer and the vendor. JashanGuru does not facilitate or process payments. Transparency and open communication are key to a smooth transaction process.

5.2 Cancellations and Refunds: Each vendor may have their own specific cancellation and refund policies. It is the vendor's responsibility to clearly communicate these policies to customers. Before entering into an agreement, it is advisable to review and understand the terms and conditions regarding cancellations and refunds.

5.3 Disputes: In the event of a dispute related to payments or services, we encourage users to resolve these issues directly with one another. JashanGuru acts as a facilitator, but we do not have a role in refunding payments. Open and respectful communication is encouraged to reach an amicable resolution.


6.1 User Feedback: Users have the opportunity to leave reviews and ratings based on their experiences with vendors. Honesty and fairness are the cornerstones of these reviews, and we encourage users to share their genuine experiences. This feedback system benefits both customers and vendors in making informed decisions.

6.2 Moderation: The JashanGuru platform reserves the right to remove or edit reviews that violate these Terms and Conditions. This ensures the integrity and authenticity of the review system.


7.1 User Ownership: Users retain ownership of the content they upload or share on the platform. However, by using the JashanGuru platform, users grant JashanGuru a license to use, display, and distribute this content solely within the platform. Your content helps to showcase your work and services to potential customers.

7.2 Intellectual Property Rights: Users must respect the intellectual property rights of others and refrain from using any copyrighted materials without proper authorization.


8.1 Account Suspension: The JashanGuru platform retains the right to suspend or terminate user accounts in cases of serious violations of these Terms and Conditions. We are committed to maintaining a secure and respectful community.

8.2 Voluntary Account Termination: Users also have the option to terminate their accounts at any time, in accordance with their own preferences and needs.


9.1 Data Handling: The collection and usage of user data are governed by the JashanGuru platform's Privacy Policy. We take data privacy and security seriously and encourage all users to review our Privacy Policy for a detailed understanding of how their data is handled.


10.1 Quality Assurance: It's important to note that the JashanGuru platform does not assume responsibility for the quality of services or products provided by vendors. We act as an intermediary to connect users with vendors, and the quality of services is ultimately the responsibility of the vendor.


11.1 Updates: The JashanGuru platform reserves the right to update these Terms and Conditions to adapt to changing circumstances or to improve our services. Users will be notified of any changes, and their continued use of the platform implies their acceptance of the revised Terms.


12.1 Jurisdiction: These Terms and Conditions are governed by the laws of Pakistan. By using our platform, you agree to abide by the legal framework established within this jurisdiction.


If you have any questions, or concerns, or require assistance, please do not hesitate to contact us at +92-300-3606251 or email us at We are here to support you and enhance your experience with JashanGuru in any way we can.

By using the JashanGuru platform, you are expressing your agreement to these Terms and Conditions and consenting to our Privacy Policy. We appreciate your trust in JashanGuru and look forward to being a part of your journey to creating memorable events. Please take the time to carefully review and understand these documents, as they are the foundation of our commitment to providing exceptional services to our users.